Frequently Asked Questions
Everything you need to know about shopping with WS Game Company
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy for apparel and accessories?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size will fit me best?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm.
Are your products sustainably sourced?
WS Game Company is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled materials, and we partner exclusively with Fair Trade certified factories.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.